HUMAN+ CARE DESK

Reply to families and professionals

Enter the Care Desk access code. Replies you send here appear instantly inside the client or professional app — email alerts are the doorbell, this page is the conversation.

OPEN CASES

SEND AN INVITATION

Creates a real single-use code through the existing invitation gate (exact email, 7-day expiry). You then send the ready-made message by Viber/WhatsApp or email yourself.

READY TO SEND

Code created. Copy the message below and send it to them directly.

OPERATIONS LISTS

Reports only. Editing a CSV does not change the app. To update what families and professionals see, use the Clients, Professionals, or Placements tabs. Handle per the privacy policy — never share outside MaidProvider.ph.

CLIENTS

Changes save to the app immediately. Email and role are locked (they are the login identity and the invitation key) — to change an email, create a new invitation.

EDIT

PLACEMENTS

This is what the app shows on Home. Saving updates both the family and the professional view instantly.

EDIT PLACEMENT

Start date

End date (blank if ongoing)

Protection start

Protection end

INTERNAL — NEVER SHOWN IN THE APP

LINK AN ACTIVATED MEMBER

Invitations link automatically when accepted. Use this only for someone who already activated.

DOCUMENTS & KONTRATA

Visibility is automatic: families see placement documents; a professional sees only her own Kontrata.

UPLOAD A FAMILY DOCUMENT

UPLOAD A KONTRATA (PROFESSIONAL)

Contract date

MaidProvider.ph · A human company.